Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide worldwide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful tie, only to get easier the color that is Marsala. Thank you liked!
Product is fine, shipment was over 2 months almost 3
Great quality, very good-looking. Price is really low, it's worth buying it!!!
Excellent quality products, I would ask again!
Great colours, delivery in 3 weeks to Belgium. Excellent quality.
i have not received my order, still waiting
The quality of ties is excellent. The delivery was fast, however, unfortunately, received the parcel for a month later. When ordering several items at one time, Ali Express began to combine parcels in one, however, at the same time, there are different track numbers for each item that are not tracked by Russian Post. In fact, the track number was one that I learned after I hit the track number given by the store on the site "where the parcel", which showed the other track number, having entered which in the application of the post of Russia it turned out that the parcel has long been in the post and the shelf life has expired. Despite this, I safely received the goods without payment for storage, because the post of Russia did not send me any notifications. This situation is most likely due to the fact that after passing customs, assigned its own, internal track number. In general, disgrace.
High quality product. fast delivery. very satisfied with this purchase.
Great product! Just a tip for those who buy: she is the slim model, a little thinner than traditional.
Tie is beautiful , my husband is very glad